What our Customers say...


Once again let me express our deepest gratitude for all you, Jacob, Vance, and the rest of the guys did for us. Starting from getting out to the house so very quickly and getting clean up started, to seeing everything through. We couldn't have had a more thoughtful, friendly, and thorough service and we can't recommend you highly enough. I have passed this along to State Farm and will recommend you to any of our friends as well.

Joseph, Matias and Xavier did and excellent job, above and beyond anyone that has ever done work for us. I thank you.

All the employees were Great! Everyone was friendly, knowledgeable and professional.

Joseph was very understanding about my fears of contamination and explained everything carefully. He was extremely polite.

Joseph, Matias, and Xavier did an excellent job above and beyond anyone that has ever done work for us. Thank you!

All involved in my claim from this company have been fantastic.

The team was amazing. They put my mind at ease, were helpful, respectful and efficient. I could not have asked for more following my crisis.

I wish I didn't need them, but I am so glad they were so terrific when I did!

From the first visit, Darcy was thorough in her investigative and evaluation process. At a time when I had a crisis on my hands, Darcy took charge and comprehensively helped me through the process from start to finish. Joseph and David have a thorough knowledge of their job, kept me informed of the progress and kept the team moving in a well-organized fashion. I will recommend without hesitation.

I would definitely recommend SERVPRO of Buffalo Grove/Lake Zurich. The service was outstanding! John W. was so nice and helpful.

This experience with your company was fantastic. [Crew Lead] was awesome and you helped make this bad experience as good as it could have been. Thank you!

This SERVPRO franchise was AMAZING! I can't say enough great things about the team! I would love to share my experience with any other families looking for service.

Very pleased with the service. The Team does not take any shortcuts, and does the job the right way!The Team is polite, prompt and knowledgeable.

Keep doing what your doing. We are grateful for all the help you provided for us. We will never forget everything you did for us. The technicians were always on time, knowledgeable, friendly and professional.

My basement flooded and SERVPRO was able to be in and out in less than a week.

They quickly sanitized the area where there was a potential for mold growth.  Very professional and fast.