What our Customers say...


As difficult as it was to see our home so badly damaged, I knew that your SERVPRO professionals had the knowledge and expertise to restore it. I am grateful for the work the entire team did.  

I was always skeptical of professional restoration until I had no other choice. Now I will tell everyone to contact you first. You’ve made a believer out of me. 

We thought we would have to move because the damage was so bad to our house. Your SERVPRO team showed up so fast, and within a few weeks, here we are back at home. A+++

When the entire neighborhood suffered damage at the same time, I thought I’d wait forever for someone to come help. Your crew was there within hours to help. Awesome response. 

You all worked so fast to dry up the house that we didn’t have to lose any of the original materials of our reclaimed farmhouse. Thank you so much. 

I did not know what we would do when our house caught fire and it seemed like there was too much damage to save it. I did not anticipate the level of dedication I could expect from your company, and now, I have my house back again. Thank you. 

I don’t usually review companies, but I felt like after your crew went above and beyond for my house, I should at the very least do this for you. SERVPRO is the real deal and they do excellent work. 

We were all put certain that once we discovered mold in our restaurant, that we would be fighting it forever. Your amazing team helped us to remove the mold and worked to provide a solution to prevent moisture from allowing it to happen again. 

I didn’t even know I had rood damages until the attic started leaking water. I cannot express enough thanks for how fast your company responded and helped to prevent catastrophic damages. 

I am so very thankful for the fast response and the amazing work your technicians did in my home. I would recommend your company to anyone. 

I cannot tell you how grateful I am to your company for the work you did in restoring my building back to the way it was before the water damages. We cannot thank you enough. 

Your company really saved my hide after my business flooded from the heavy storms. Everyone I know will be hearing about you!

Thankfully I was home when the outlet caught fire and I was able to stop the fire from spreading. I still needed help from SERVPRO to repair the damage, and I am certainly glad I called them.

SERVPRO did an excellent job cleaning up our home after the storm. I’ll gladly tell all our neighbors about them!

We found so much mold growing in our home, but SERVPRO was able to clean it for us and make it a safe place for us to live again.

If not for your team, I do not know how I would have got my shop dried out again after the flooding. You helped me more than you could know.

I was quite impressed with the speed and efficiency of your team when you cleaned up the mold in our home. Thank you!

Your team helped us so much after the storms brought rain inside our home. Thank you!

My shop was up and running again fast after I called you for help to fix the water damage. Thank you!

Your company has helped me feel safe again in my home after the fire by restoring all the damage in a pretty fast manner. I am telling all my friends about you!

Once again let me express our deepest gratitude for all you, Jacob, Vance, and the rest of the guys did for us. Starting from getting out to the house so very quickly and getting clean up started, to seeing everything through. We couldn't have had a more thoughtful, friendly, and thorough service and we can't recommend you highly enough. I have passed this along to State Farm and will recommend you to any of our friends as well.

Joseph, Matias and Xavier did and excellent job, above and beyond anyone that has ever done work for us. I thank you.

All the employees were Great! Everyone was friendly, knowledgeable and professional.

Joseph was very understanding about my fears of contamination and explained everything carefully. He was extremely polite.

Joseph, Matias, and Xavier did an excellent job above and beyond anyone that has ever done work for us. Thank you!

All involved in my claim from this company have been fantastic.

The team was amazing. They put my mind at ease, were helpful, respectful and efficient. I could not have asked for more following my crisis.

I wish I didn't need them, but I am so glad they were so terrific when I did!

From the first visit, Darcy was thorough in her investigative and evaluation process. At a time when I had a crisis on my hands, Darcy took charge and comprehensively helped me through the process from start to finish. Joseph and David have a thorough knowledge of their job, kept me informed of the progress and kept the team moving in a well-organized fashion. I will recommend without hesitation.

I would definitely recommend SERVPRO of Buffalo Grove/Lake Zurich. The service was outstanding! John W. was so nice and helpful.

This experience with your company was fantastic. [Crew Lead] was awesome and you helped make this bad experience as good as it could have been. Thank you!

This SERVPRO franchise was AMAZING! I can't say enough great things about the team! I would love to share my experience with any other families looking for service.

Very pleased with the service. The Team does not take any shortcuts, and does the job the right way!The Team is polite, prompt and knowledgeable.

Keep doing what your doing. We are grateful for all the help you provided for us. We will never forget everything you did for us. The technicians were always on time, knowledgeable, friendly and professional.

My basement flooded and SERVPRO was able to be in and out in less than a week.

They quickly sanitized the area where there was a potential for mold growth.  Very professional and fast.